CAGE Code: 7XUVO   Duns # 607290574       
Phone: 615.965.2465  PO Box 344 Mt. Juliet, TN 37121

Tooty Inc. Offers Skills Based Program to Improve Customer Care

Tooty Inc. offers a time-tested solution to reduce costly mistakes, improve customer care, and establish higher service standards.

Lori Miller, President of Tooty Inc., stated, “Customers want to be served by representatives who are more than friendly personalities.  They want to be helped by someone who knows how to assess their needs, provide accurate information and appropriate solutions in a timely manner.  That level of service does not come about through a motivational customer service training program.  It requires accurate assessment of customer service representatives’

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Kindness is Free- Throw it Around Like Confetti!

Customer service representatives are unique, one-of-a-kind, out of this world, agents of kindness! They talk to hundreds of customers who have a wide range of attitudes and personalities. Every phone call, every chat and every e-mail does provide an opportunity to showcase what makes your organization different. 

Answering the Phone
1. Your customer will decide whether you will be helpful and kind in the first 5 seconds. That is about how long it will take you to say your greeting. Speak up, perk up and use your voice to uplift your customer.

2.

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