Tooty Training is not fluff.  We don’t offer trendy catch phrases or techniques to improve your customer service or sales teams.   We have evaluated over 250,000 conversations.  Evaluations were not completed by A.I., but highly trained individuals who have the skills to assess conversation, sales process, marketing strategy, problem solving and how customers are treated. 

We are a key to successful culture change.  We understand how to effectively train those who are working from home or a workforce that has been disrupted by Covid.  We love helping individual people grow in their knowledge and skills so that they can be successful.

2021 feedback from our customers:

 Kendrick, Manager, Heber Springs: I mean it with all sincerity – Tooty has been a Game Changer for Us.   I would even go so far as to say that it has positively impacted our Safety and you know how important that is to a our operation.   Cooperation on Tooty led to Cooperation in the field – that is Golden Lori Miller!

Jen, Lead CSR, Wichita: I really appreciated the Tooty session with Karla today. It was a very nice refresher & very informative. The enthusiastic energy is contagious!

Chris, District Manager, Tacoma: Lori, thank you for sharing and for taking the time to send a little something extra to Jessica and all of our employees when they stand out.

Diana, Office Manager, San Antonio: I wanted to give you some feedback from the suggestion you gave me on how to review Tooty calls with my reps last week. It was clearly an eye opener for the reps to identify what they missed and what they could have done better verses me telling them. I think with this new process you will see a big improvement from my team!

Karla, Accounts Receivable Supervisor, Montreal: Thank you so much for your time today Lori. All your tips and advice are greatly appreciated. I will have a mini learning session with my team tomorrow morning.

Shelby, Office Manager, Mckinney:  Thank you so much for spending time with the team. I think Saturday was a pivotal moment for everyone and we are starting a new fresh page today! Although, I would love to have you here every day (because of course our call volume is insane) I am already in the process of putting together a Script Center at each cubicle and going forward I am going to make sure each CSR has the tools they need to be successful.

Cindy, Office Manager, Kalispell: Thank you so much Lori for helping us out! Lisa is going to do great and you are so good with your training, much appreciated!

Conor, National Speakers Association, Illinois:  Just wanted to say a YUGE Thank You for presenting last Saturday. Once again, you provided really valuable content and as always, I think, provide a real shot in the arm to the women in any room.